You

Data drives you to achieve, mission drives you to excel, and the microbiome is either something you’re deeply passionate about already or passionate about diving in and learning more. In your current role, you are immersed in analytical work in statistics and work eloquently with large data sets. You are capable of designing and executing both detailed and open-ended analysis plans in a fast-paced environment, such as a startup undergoing hyper-growth. Teachers and mentors would describe you as a driven, focused, and analytical mind who grasps concepts quickly, engages with your subject, and, above all else, consistently delivers impeccable work using large data sets (such as multi-omics!). You conduct the type of work that drives forward innovation and you effectively collaborate with a highly intellectual, diverse team containing individuals spanning from basic science experience to clinical trial execution.

You value time above all else, and if it was unlimited, you would spend most of it acquiring more knowledge or “nerding out.” Importantly, you respect deadlines, starting on time and finishing on time. In conversation, you’re quick on your feet, employ an impressive vocabulary, and rarely fumble for words. You hold yourself and colleagues accountable to deliverables, work fast, and loathe stagnancy and procrastination. You have a proven track record in an R&D or clinical analysis team to use cutting-edge bioinformatic techniques to interrogate data-driven, clinical analyses of various microbiological (e.g. DNA sequencing output) and clinical (e.g. human health) data.

As Seed’s early-phase discovery pipelines span all facets of human and planetary health, you’ll dive deep into identifying the application of microbes on host health and either already exhibit – or are well on your way to gaining – a mastery of many disciplines within microbiology. Overall, you will help Seed remain a data-driven culture which reflects the intentionality of our brand and the human-centric ethos of our company.

You can rapidly internalize and become proficient in using our current R&D infrastructure to run bioinformatics analysis and discovery, both internally and using cloud resources. You obsess over data, insights, new trends, technologies and the kind of gut instincts that come from experience and deep knowledge of our brand. You are discerning about your analytical experiments and how to roll out implementations. 

Projects under your scope will proceed quickly across many different dimensions – you are comfortable independently organizing, logging, and communicating your thoughts and processes. You utilize a willingness and ability to speak up, think critically, and explain the complexity of bioinformatics to people at all levels of mastery.

What You’ll Do

• Deploy and use bioinformatic processing pipelines for the integration and analysis of human clinical and microbiome (metagenomic) data, including short read sequencing data
• Use bioinformatic tools for precision pre/probiotic design and microbial comparative genomics
• Analyze clinical trial data for the development of new microbial therapies
• Use statistical best practices for each analysis, including methods optimized for cross-sectional and time series experiments
• Be involved in contributing to clinical trial analysis documentation and/or academic papers
• Communicate bioinformatic analysis results with academic and industry partners around the globe

Background (Required) 

• PhD / MA + 2 years industry experience or BA + 4 yrs industry experience in informatics, or machine-learning or biostatistics or related discipline
• Experience in analysis of multi-omics datasets and associated multivariate statistics 
• Knowledge of bioinformatics workflows in a Unix/Linux environment
• Ability to work in dynamic and fast-paced environments with tight deadlines
  

Desired 

• Experience working with microbiome 16S and shotgun short-read datasets
• Experience with microbiome pipelines such as QIIME, Mothur, Biobakery, SHOGUN, etc
• Experience with machine learning, nested clinical trial design, responder/non-responder analysis, etc

The annual pay range for this full-time position is $110k-$180k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

You

You are an idea generator. Someone who will drive the strategic vision, creation and execution of integrated brand campaigns. You are a quick-witted, forward-thinking creative with the unique ability to fill the gap between culture, brand, growth, platform, mediums— with sharp, original, creative solutions. You are a hyper-collaborative, highly-energetic individual with the capacity to think on their feet and operate with effective, superior written and verbal communication skills.  You are inspired to crack empowerment through education and turn click-bait into meaning. You have told a lot of stories, written a lot of taglines, tweets, captions, and subject lines, and you’re ready for something that satisfies and expands and peeks your intellect, your soul, and of course, your microbiome.

The blank page does not scare you. It inspires you. A roadblock or is a challenge waiting to be solved. You look for the doors no one else can see. You understand that sometimes the team might not know what we want until we see it, so you keep a repertoire of groundbreaking ideas in your back pocket to present and inspire. You are electrified by what you learn in the depths of scientific research, and emerge with findings that inspire both the creative team and our external audiences. You are comfortable writing a brief to guide designers, copywriters and channel owners throughout the creative development process. Your ideas will be applicable to both our member and non-member communities, on and offline. You know the steps needed to bring ideas to life, pulling from your diverse range of experience in strategy, creative, and production, and you know how to scale ideas from 10⁹ down to 10⁻⁹ (you can be big vision one minute and the next double-click into the granular details to make it come alive).  

Writer and storyteller at heart, you create magic in the permutation of 26 letters, a handful of punctuation, and occasional, cleverly-placed emojis. You think in long form and short form and rap verses and poetry and everything in between and understand it’s about speaking to people in the way they want to be spoken to. You can get to the heart of a message in the fewest number of characters and thrive in the crafting of phrases that catalyze action. Words are powerful; you know exactly when and how to be subversive and provocative versus nurturing and expansive. You thrive in memes, haikus, hashtags, puns, metaphors and analogies—word play is your superpower. When we say TED meets Vox meets The Hustle meets Carl Sagan meets VICE, you know what we mean. 

In this role, you will be responsible for conceptualizing creative campaigns and experiences that translate science to meet our audience wherever they are, while supporting brand, growth and internal culture needs. You thrive on the balance between different worlds: language and art, left brain and right, creativity and scale, ideation and production.  

Who you are:

• 6+ years experience working in creative/campaign strategy either in-house or at an agency.
• Experience building campaign strategies for new product and category launches.
• Extraordinary crafter of beautiful language, using written expressions to translate your messages
• Ability to work independently and collaboratively with marketing, creative, design, and products teams in a fast-paced environment
• Ability to take feedback from a wide variety of team members
• Passionate about storytelling and helping build a growing brand
• From a 360 campaign idea to a video treatment to writing pithy copy for a product, event, app, or other marketing initiatives, you’re an agile and experimental creative writer. Curious, inquisitive, and obsessed with deep research— nerding out on the depths of new topics that you are not yet familiar with, inspires your best ideas.
• You have a strong background in, interest, and experience in the multicultural marketplace. You’re on the pulse of multiple cultures, immersed in diverse communities and are able to identify real-time cultural trends, behaviors and passions across the landscape. You also know when you don’t know and seek other perspectives to round out your own. 
• You can synthesize disparate ideas to create analogies, metaphors, and other narrative devices to communicate science and inspire a community.
• Pragmatic. While you dream in outer space (or in the micro-verse) you are able to identify the steps needed to bring your ideas to life through production realities. You are comfortable with leading these steps alongside the team to ensure your ideas come to fruition. 
• Passionate about developing never-been-done-before, headline capturing, award-winning, ming-gasmic concepts.
• You understand the value of insights and you can leverage these insights to create a unique story across any format.

What you’ll do:

• Research and define. 
• Utilize internal Seed qualitative and quantitative data, as well as external observations and desktop research to create unconventional campaign narratives and strategies. 
• Keep a pulse on the external world (social issues, climate change, politics, public health, supply chain, etc.) that may influence and inform strategic and creative decisions.
• Work to deeply understand the science of the microbial world for Seed, SeedLabs and our therapeutics work to identify translational opportunities.
• Rabbit hole and get lost in the depths of the microbial world to emerge with new ideas and ways to inspire our community.  
• Develop creative strategy. 
• Be the architect of larger creative concepts and narratives that translate microbial science to both our member and non-member communities across all channels (digital and IRL).
• Collaborate with Marketing and Growth teams on strategic thinking for both brand and product campaigns.
• Creative narrative development.
• Develop campaign concepts and overall messaging that pushes the boundaries of the overall Seed ethos. 
• Write and present creative concept briefs that inspire design and experience, while also connecting to overall strategic business goals.

• Execute.

• Communicate effectively and efficiently with many departments to ensure work is done in a timely manner and deadlines are met. 
• You will help us find an awesome junior copywriter to support the execution of your ideas.

• Learn and iterate.
• Work closely with VP of Brand + Marketing and Director of Marketing Ops to develop intentional post-mortems of creative campaigns, learnings, and ideas for future iterations. 
• Be a safeguard for projects that may be spiraling or moving in a direction that feels too esoteric. Spot inefficiencies, blockers, and challenges and suggest ways to overcome them with the wider creative team.

The annual pay range for this full-time position is $110k-$150k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

The Role

• Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
• Interpret data, analyze results using statistical techniques and generate actionable business insights
• Work with Product, Engineering, Finance, Supply chain and Business teams to support their strategy, vision and execution
• Delivering the data in a useful and appealing way to technical and non-technical audiences using our visualization tool
• Partner with Data Engineering to create well-structured, organized, and easily accessible data.
• Responsibility for documentation, repositories and to uphold the code hygiene of the data science team
• Identify potential methods and new usage of available data to support business analysis and customer lifecycle projects

 You

• 3-5+ years of experience working as a data analyst/data scientist
• Knowledge of AWS services, cloud technologies, open-source technologies, and industry best practices
• 2+ years' experience with customer facing product
• Subscription-based product 
• start-up , built from scratch
• Proficiency in scripting languages like Python(Pandas, SciPy, Scikit-learn), R and database solution languages like SQL
• Self starter
• Prior experience in building data visualizations and familiarity with products like Tableau or google data studio or looker
• Good to have - Prior experience working closely with supply chain or finance teams

Education Requirements

• Bachelor’s Degree or above in:  Data Science, Data Analytics, Statistics, Mathematics, Business Analytics, or another related field
• Recent bootcamps or Master's degree in Data Analytics or Business Analytics or a related field, or equivalent experience are a bonus

The annual pay range for this full-time position is $110k-$150k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

You

You are an experienced scientist who understands the tremendous potential of how to modify human microbiomes to improve health. You have a deep knowledge in at least one area of microbiome science, ideally in skin health and/or host-microbiome interactions, and a hunger to learn more. You are passionate about cutting-edge science and are skilled at taking a high level scientific milestone and figuring out, through deep thinking and engagement with internal and external experts, how to identify critically important mechanisms and execute the right data and wet lab experiments to validate (and reject) hypotheses. Importantly, you have detailed hands-on expertise in data or experimentation that enables you to select the most promising and productive areas for exploration. We’d love to see some experience in data science and/or immunology along with your microbiome expertise, but it’s not required. 

You are experienced in interacting with external collaborators, including academics and CROs, to identify the best path to advance research quickly. You have meticulous, borderline obsessive, attention to detail and understand how hundreds of small moving parts contribute to the overall success of a project. You are a person who enjoys working with a team of passionate, highly skilled scientists to advance high risk, high reward science. 

Ideally, you have direct experience managing research projects as part of a small core team with aggressive timelines within the life sciences industry or academia (but we are not myopic and believe if the first paragraph sings to you, you wouldn’t hesitate to apply). You are a strong communicator, able to pivot quickly towards new directions, and comfortable in a fast-paced environment.

What You’ll Do:

• Design and lead the Discovery research strategy in skin health, in close collaboration with the VP, Discovery and CSO
• Lead exploration, ideation, and experimentation to quickly validate or reject key hypotheses around mechanisms for how the microbiome impacts/improves skin health
• Manage your program from ideation to execution including hypothesis identification, scoping out deliverables, requirements gathering, development of scientific work plans, and regular tracking of progress
• Manage internal and external resources needed to execute on your vision, including but not  limited to identifying CROs, external academic collaborators, and internal scientists 
• Work directly with the leadership team to define the scope of work and plan for each project
• Proactively tackle potential questions, delays or conflicts and communicate status updates to the VP of Discovery, CSO, and CEOs

Background

• PhD, ideally 2+ years postdoctoral or industry experience in microbiome science, host/microbe interaction, skin health/microbiome, oral health/microbiome, and/or immunology
• Experience originating and managing research projects, either in academia or industry 

The annual pay range for this full-time position is $110k-$150k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

The Role

• Responsible for collecting, ingesting, auditing, processing, and "QA'ing" the automation of all data pipelines
• Extract and QA data from multiple partners and systems for analysis and reporting (e.g. Google Ads, Facebook, Twitter, Optimizely, etc.)
• Own ETL and data automation; reinforce data contracts and templates
• Own the Snowflake/AWS data storage component for the entire business
• Manage Tableau data feeds and dashboard refreshes
• Responsibility for documentation and repositories
• Reinforce templated data collection, best practice, and QA protocols

You

• 3-5+ years' experience working in the engineering discipline within the data infrastructure domain: typical cloud environments and toolsets
• Knowledge of AWS services, cloud technologies, open-source technologies, and industry best practices
• 2+ years' experience with customer facing product
• Experience working with a Subscription-based product 
• Exposure to a Start-up environment, "building from scratch"
• Independent
• Awareness of consumer privacy regulations and their impact on technology design
• Implementation of data pipelines - streaming and batch integrations
• SQL, Python (Pandas, SciPy, Scikit-learn), R
• 2+ years' experience in stakeholder management
• Experience with some of the following: Fivetran, Stitch, Segment, Recurly, Stripe

Education Requirements

• Bachelor’s Degree or above in: Information Systems, Computer Science, Data Science, Business Management, Statistics, Mathematics, or another related field
• Recent bootcamps or Master's degree in Computer Science or a related field, or equivalent experience are a bonus

The annual pay range for this full-time position is $110k-$150k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

Who you are 

Seed is looking for a thoughtful and accomplished Director of Financial Planning & Analysis to lead our FP&A function. This person will be responsible for monthly reporting, quarterly re-forecasting, annual budget setting and ensuring that every decision at Seed is considered through a financial and ROI-focused lens. This person will collaborate closely with cross-functional teams to ensure financial information is clearly communicated back to the business and that operational  and strategic decisions are fed back into the company’s financial forecast to drive accurate projections and real-time decision making. This person will be responsible for recruiting and mentoring a team of equally thoughtful finance team members. The ideal candidate is equally adept at complex and thoughtful model building in excel as they are at strategizing and communicating financial principles to leadership and colleagues; this person is eager to make an impact – not only within our rapidly growing business but within microbial science – all in the interest of advancing human and planetary health. This role reports to the company’s SVP of Finance and can be remote within the United States.

What you’ll do

• Prepare monthly financials and budget versus actuals reporting for leadership and Seed’s board of directors
• Lead annual budget setting process and quarterly re-forecasts
• Own company operating model
• Collaborate with accounting team and Controller to drive continuous improvement and simplification of processes & procedures across the Finance function and within the broader organization
• Own subscription demand planning process in tandem with Growth Marketing and Supply Chain teams
• Provide monthly budget versus actuals to department heads and lead cross functional collaboration to drive data-driven, financially-minded decisions throughout the company
• Develop and improve on dynamic, scalable financial and operational models to support product development and category and product launches, product pricing and margin targets, and other key company initiatives and strategic decision making
• Identify and provide recommendations for  cost-saving opportunities across the business
• Hire and manage growing Finance team to support financial decision making throughout the organization

Your background

• 7+ years of experience in finance including 4+ years of experience in operational finance and FP&A roles at high-growth start-ups (ideally inventory-based subscription businesses)
• Advanced Excel and modeling experience required
• Operational knowledge of GAAP and accounting requirements relevant to our business
• Strong communicator
• Experience as part of implementation team for ERP (Netsuite) a plus 
• Experience with BI tools a plus

The annual pay range for this full-time position is $160k-$200k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

#LI-Remote

You

• You have managed subscription memberships of 100,000+.
• Your 5-7+ years of experience encompasses all aspects of lifecycle and retention marketing, including email, CRM, loyalty, site marketing, and customer segmentation, ideally for DTC subscription brands with multiple products. Knowledge of DTC experiences with rigorous regulation and compliance requirements, a plus. 
• You understand the member experience is impacted by every single microscopic touch point, and you obsess over them all. 
• Your strategies consider a diverse and large member population, but you are passionate about individual member journeys. 
• You are never satisfied with the status quo, constantly experimenting with and A/B testing new ideas. 
• You manage and execute projects with urgency. 
• You thirst for data and have a history of decision making based upon business metrics.
• You are a cross-functional ninja, skillfully coordinating complex projects with multiple stakeholders.
• While you know the existing models, you are consistently looking for ways to disrupt legacy strategies. 
• You are insatiably curious, kind and empathic with an unrivaled work ethic. 
• You can communicate your vision and strategy clearly and effectively at all levels—and inspire and lead the work to execute on it. 
• You play the long game and do not trade short-term tactics for dilution of what we’ve built. 
• You are so good at what you do that you get “pick your brain” emails multiple times a day and you don’t have enough time to respond to all the recruiters and investors begging you to go in-house. When we check your references, they will say, “I don’t know if you can get [insert your name], but if you do, this will be the one of most impactful hires you ever make.”
• You read this and you are even more excited about the opportunity. 

What you’ll do

• Create and implement our retention and LTV strategy, including onboarding, upsell, cross-sell, win-back, and cancellation. 
• Own, develop, execute and communicate email, SMS, push notifications and retention marketing campaigns to drive improvements in retention, frequency, LTV, and increased engagement and advocacy.
• Monitor and report against trends in our membership. 
• Create value-added touch points through customer journey mapping, personalization and segmentation, and LTV analysis.
• Test and scale new communication channels. 
• Partner with Brand, Growth, Product and Operations to originate, scope, and implement projects and initiatives. 
• Define and own goals, objectives, KPIs, and monthly budget and revenue forecasts, plus monitor & meet targets on a monthly, quarterly, and annual basis.
• Learn. You will need to (quickly) become a domain expert in our field of science and the categories we operate (and will operate) in to be able to articulate our approach and product differentiation for a diverse member population.

You

We don’t have to tell you that the healthcare landscape is changing. You’re in it. Telemedicine, direct-to-consumer pharmacies, high-tech clinics, wearables, public health AI, health coach certifications, etc. are creating a new healthcare ecosystem, and you are tracking these evolutions.

At Seed, you’ll launch and grow a new business unit that will affect how licensed practitioners and their clients/patients access and understand the microbiome and probiotics. Most companies think of this influential community as a B2B sales channel, but we believe there’s a more empowering approach that solves rampant misinformation in probiotics and elevates this prosumer experience in a noisy (and often archaic) space. You’ll own the strategy, P+L, tech and product briefing, trade marketing and communications, community education and engagement, and the two-sided experience for both practitioners and those they serve. To do this, you’ll work cross-functionally with Care / SciCare, Operations, Finance, Marketing, SciComms, and R+D.

You’ll connect dots across the licensed practitioner landscape (e.g. functional medicine doctors, acupuncturists, gastroenterologists, dietitians, clinics, telepharmacists). You’ll understand their needs, how they are currently being and not being served by companies, the best ways to reach them, how we can add value to their work, how we can help them serve and educate their clients and patients, how we should gather them in real life and digitally, and how we can be an ongoing resource for them.

You’ll operationalize all aspects of this unit and forge the strategic partnerships required to scale and diversify this community as we launch new products in verticals and domains with unique practitioner expertise. You’ll own the end to end user journey and two-sided product for practitioners and their patients. You’ll double quadruple the size of our existing CRM, prove ROI on multiple channels, weigh in on the user journey experience of practitioners and their clients, and build an exceptional team as we grow.

Most importantly, you’ll raise the bar for what practitioners should expect from companies and products to earn their trust and recommendation.

Who you are:

• 7+ years of related business development, marketing, or operations experience
• Previous experience in consumer health, healthcare, and/or the prosumer space
• Previous experience interfacing with healthcare practitioners (HCP), translating products and services across varied domains of expertise and fields of medicine
• Previous experience brand-side
• Experience leading large, complex, and first-of-their-kind projects end to end, from strategy to launch to scale
• Extraordinary written and verbal communication skills
• Flawless attention to detail in planning and execution of all assigned tasks
• Knowledge of regulatory and compliance in probiotics and licensed healthcare practices
• Literacy in health and science

The annual pay range for this full-time position is $220k+ + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

“Everything is connected”––In biology, in our environment, in the universe. This guiding principle underpins not only how we think, but how we thrive––so it’s no coincidence that within the Seed ‘ecosystem’, you’ll find nothing short of an intentional symbiosis of innovative science, passionate storytelling and the shared, unrelenting purpose of striving to improve human and planetary health. How do we achieve this? This is where you come in.

Who you are:

You have a deep understanding of a wide range of HR functions. You are a highly engaged and people centric person who understands the importance of providing a galaxy-class employee experience. You seek to partner with leaders in order to solve complex HR related issues quickly and thoroughly.

You'll harness your foundation in a range of HR focus areas––including compliance, compensation, benefits, payroll, performance, and DE&I. You are fueled by time-sensitive tasks and develop process-bound solutions that allow for the optimum balance of rigor and speed to suit a fast-paced startup. 

What you’ll do:

• Manage all People Operations functions, such as onboarding / offboarding, compliance, benefit & compensation administration, payroll, time off requests, leave of absence and performance management
• Maintain compliance with local, state, and federal employment laws and regulations
• Collaborate on building and implementing a system to support an inclusive, diverse, and equitable community of belonging throughout our ecosystem
• Oversee payroll processing for both hourly and salaried employees (4 payrolls per month)
• Maintain industry leading practices to foster a best-in-class workforce and culture of security and compliance
• Maintain awareness of industry best practices for data maintenance handling as it relates to your role
• Own HR compliance and required reporting on everything from EEO-1 filings, 5550s, OSHA, Wage and Hour laws, etc.
• Support the Director of People Operations on our HRIS implementation efforts, planned for Q3 2023

Who you are: 

• 5+ years of experience in Human Resources/People Operations––including 2+ years of experience in payroll/benefits, preferably at a high-growth start-up 
• Experience as part of a HRIS implementation team is a plus
• SHRM (SHRM-CP / SHRM-SCP) or HRCI (PHR / SPHR) certification preferred
• Exceptional verbal and written communication skills that demonstrate a high level of professionalism, diplomacy + discretion
• Highly engaged, people centric person who understands the importance of providing a galaxy-class employee experience within a diverse group of people
• Highly organized and detail-oriented; high level of attention to quality of work
• Committed to expanding our spectrum of diversity with informed, inclusive approaches and acute awareness of unconscious bias
• Passionate about people and how they function together to create a valuable organization
• Tech savvy with G-Suite, Zoom, Slack, Guru, Asana, Payroll + HRIS

What We Offer:

• Competitive compensation, stock options, 401k with employer match
• 3 weeks of flexible paid vacation and 1 week of paid sick time annually
• 2 weeks of paid company recharge time annually
• Mental health benefits to support your well-being and self-care
• Quarterly Work From Home + Wellness stipend
• One time remote office setup stipend
• Company contribution and access to best-in-class health benefits for you and your dependents

The annual pay range for this full-time position is $110,000 - $150,000 annually + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

We focus on categories where microbial innovations and microbiome-related products will disrupt and capture global market share in the coming years (e.g. oral care, skin care, infant health, etc.). We have built a strong foundation with breakthrough research and strong intellectual property, and believe there is a substantial opportunity to emerge as an innovative product line, backed by the most rigorous science.

We are building our best-in-class operations team to be both the mitochondrial engine of our rapidly expanding ecosystem, but also the cytoplasmic glue that keeps us all cohesively and efficiently connected -- working together to improve human and planetary health. You will report to, and support, our [Co-CEO/Co-Founder] in protecting our micro-organisms and ensuring that our customers enjoy an absolutely seamless experience across our current and future products. 

The Director , QMS + QC/QA is responsible for delivering an effective, efficient, and proactive Quality Management System to enable business success. The ideal candidate will be someone that can not only lead the company’s quality and compliance initiatives, but also isn’t afraid to roll up their sleeves and log data into our quality database as needed. Someone humble enough to enthusiastically tackle specific regulatory tasks one day and the next drive high-level strategic discussions and explain the nuances of quality requirements to all areas of the company. 

What You’ll Do

• Review and update the QMS: scope, policy, manual and procedures to assure compliance with ISO and regulatory requirements that drive continuous improvements as required.
• Support the implementation, configuration, and management of new electronic QMS and ERP software including document organization and migration.
• Monitor the completion and documentation of training across the different functions of the company. 
• Author quality processes for the company including but not limited to: training, change control, complaint management, and corrective action plans.
• Collaborate closely with Product Development and Legal in relation to US FDA regulatory matters (e.g. FSMA, FSVP, cGMP, cGLP), and regulatory matters in other jurisdictions (e.g. Health Canada, EFSA).
• Interface directly with both contract and third party analytical laboratories, in relation to testing protocols, specifications and adherence thereto, and assiduous monitoring and reporting of results.
• Plan, schedule and conduct internal and/or external (supplier, laboratory) quality system audits
• Cooperate with management personnel – particularly our operations and innovation teams—in formulating and establishing company policies, procedures, objectives and goals.
• Serve as the document / change control SME for the company and manage the completion of Change Requests for the cross-functional team including RD, Operations, Marketing and Finance.
• Develop a complaints management process and work with product quality to track device complaint investigations and failure analysis as required.
• Track compliance according to Q/A findings and educate the team.
• Develops and implements quality improvement plans defining standard scope of audit to mitigate future risk, and reports on research compliance activities.
• Support daily operations of internal quality systems including the full document lifecycle for Nonconformity Reports (NCRs), Corrective Actions/Preventive Actions (CAPA), version controls/release of updated component and device drawings, and Bill of Materials (BOMs).
• Develop a robust approach for statistical techniques to determine sample sizes for different types of products / testing.
• Support cross-functional meetings and activities as core team QMS Quality representative, as necessary.
• Monitor and report on relevant KPIs and metrics to assess the effectiveness of the QMS.

Who You Are

• Bachelor’s degree in a life sciences, healthcare, or technology discipline. Industry certifications, Master’s degree, or higher given preference, depending on experience. 
• 5+ years in a pharma and/or dietary supplements company. Ideally, one or more prior role(s) would include a clinical-stage company with ongoing clinical trials management.
• Experience within 1 or more QMS systems for 3+ years.
• Experience managing and/or working within a Complaints Management system, per ISO 13485:2016 and 21 CFR 820.111.
• Experience investigating, writing, and reviewing deviation and nonconformance reports, CAPA, and Change Requests.

The annual pay range for this full-time position is $160k-$200k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

We focus on categories where microbial innovations and microbiome-related products will disrupt and capture global market share in the coming years (e.g. oral care, skin care, infant health, etc.). We have built a strong foundation with breakthrough research and strong intellectual property, and believe there is a substantial opportunity to emerge as an innovative product line, backed by the most rigorous science.

We are building our best-in-class operations team to be both the mitochondrial engine of our rapidly expanding ecosystem, but also the cytoplasmic glue that keeps us all cohesively and efficiently connected -- working together to improve human and planetary health. 

You will report to our Operations Manager and directly support the Director of Operations & Operations team in protecting our micro-organisms and ensuring that our customers enjoy an absolutely seamless experience across our current and future products. You are a problem solver. You have monk-like patience and can remain calm in the eye of the storm, while quickly, but methodically, finding a way to safety and balance. You are a great listener, embrace finding solutions while others panic, and will not rest until you understand every detail that caused an issue, and have implemented a redundant, risk-free system to ensure it never occurs again. 

We know operations can mean a lot of things, which means you need to be ready for, and excited to solve, anything. You know that Murphy’s Law is the poetry of growth and innovation, and not something to be feared. You understand the complexities and nuances of our business, and how to move projects and key improvements cross-functionally across various internal stakeholders. You can prioritize, manage, and successfully drive fixes across hundreds of projects at once. You work nimbly within a network of suppliers and partners respectfully, while holding them accountable down to the tiniest promises they make to Seed and our customers.

What You’ll Do

• Be responsible for supporting the day-to-day operations across our Supply Chain, operational partners, and key cross-functional stakeholders through the direct ownership of operational tasks & reporting that are core to Seed’s operation. 
• Build & maintain reporting to assess the health of our operation & organization across operations performance, COGs, and member experience. 
• Own the effective and timely movement of inventory across Seed’s network of suppliers, manufacturers, and operational partners. 
• Strengthen Seed’s operational foundation through the creation of processes and procedures to refine our operational flows across inbound and outbound freight, fulfillment, and internal stakeholders across member experience, growth, & others. 
• Conduct audits to dive deep into the performance of our operation and the experience of Seed’s members to identify key opportunities for improvement & optimization. Communicate findings & proposed next steps from these audits effectively and concisely. 
• Support in building and maintaining detailed records of freight + logistics movements while managing landed cost unit economics. 
• Troubleshoot logistical issues that impact the customer experience. Work across e-commerce, supply chain, and member experience teams to track, prioritize, and solve the most pressing problems of our booming business.
• Support the direct management of our distribution and fulfillment partner(s), to ensure a high quality experience for every one of our customers, down to the tiniest detail. 
• Work closely with our purchasing and warehousing teams to ensure appropriate & accurate inventory levels across our partners and warehouses. 
• Maintain internal system & data integrity through meticulous management of ASNs, inbound receiving, invoice validation, and day-to-day transactions across the supply chain
• Support various multi-disciplinary operational initiatives across supply chain, member experience, impact + sustainability, and e-commerce.

You

• Bachelor’s degree in economics, business, or supply chain management
• At least 2-3 years of operational experience across fulfillment, distribution, and international inbound/outbound logistics 
• 1-2 years experience in working with cross-functional vendors 
• Exceptional written & verbal communication
• Experience with ERPs (Netsuite, SAP, Oracle, Other) 
• Advanced knowledge of Microsoft Excel, GSuite, Data analysis
• Strong experience with SQL
• Highly detailed, data-driven, extremely organized
• Demonstrable experience working individually or in smaller teams that have scaled
• Thrive in cross-functional, team-based environments
• You are a passionate & driven individual inspired by Seed’s mission

The annual pay range for this full-time position is $80k-$120k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.