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COVID-19 Resources

Last updated: May 28, 2020

Our Daily Synbiotic is currently out of stock and will be available to ship in the next 3-5 weeks. You may preorder yours here.

If you are already a member, your monthly refills will continue to ship. We currently do not anticipate any interruptions to your subscription, but we will of course notify you immediately should anything change.

Shipping in the US: Many carriers are implementing new processes to mitigate the spread of COVID-19, which is resulting in some delays. You may view operational impacts for our primary carriers here: USPS and FedEx.

We understand our carrier partners are experiencing a surge in deliveries, so we appreciate your patience should any unforeseen delays occur. If you’d like to move up your shipment to ensure your refill arrives a few days earlier (to get ahead of any potential carrier delays), you may do so in your account or email [email protected] and we’d be happy to help.

Shipping internationally: Local carriers in certain countries are experiencing delays and some closures. We are closely monitoring the situation with our global delivery partner, Passport Shipping, and will notify you immediately of any serious changes, such as ceasing all inbound shipments to your country.

Passport Shipping has compiled a live feed so you may stay informed of updates in your country.

If you have any concerns regarding your shipments, we’re here to help—[email protected].

Although the virus can survive for a short period on some surfaces, it is unlikely to be spread from domestic or international mail, products, or packaging. While it is not thought to be the main way the virus spreads, it may be possible to get the virus by touching a surface or object that has the virus on it and then touching your mouth, nose, or possibly eyes. The CDC recommends washing your hands with soap and water for at least 20 seconds or using a hand sanitizer with at least 60% alcohol after collecting mail.

Yes. Our extensive safety measures across our manufacturing chain have not changed—our probiotics are cultured in a sterile solution, in a laboratory setting, and undergo whole-genome sequencing to ensure that they are free of any contaminants.

Additionally, we implement over 50 quality assurance and quality control checkpoints to monitor purity under both US and European protocols (including cGMP + HAACP) throughout the production cycle with no skip-lot testing (this means we test each ingredient batch prior to encapsulation and each batch after manufacture). We also adhere to the highest global regulatory standards and rigorously test beyond what’s required to ensure clinically-studied dosages with demonstrated quality, efficacy, and safety.

The Daily Synbiotic has not been assessed in any research pertaining to COVID-19. Our product is not intended to diagnose, treat, cure or prevent any disease, including COVID-19. At this time, there is no evidence that any supplements are helpful in reducing the risk of COVID-19.

The WHO and the CDC recommend preventative actions to help reduce the risk of spreading and contracting the disease, such as: frequent hand washing, practicing physical distancing, avoiding face touching, and practicing good respiratory hygiene such as sneezing and coughing into your elbow or a tissue.

As this continues to be a rapidly evolving situation—we recommend staying informed and following local recommendations and regulations provided for your community.

Yes—if helpful, we’ve worked with our ecosystem of scientists, doctors, and researchers to compile a COVID-19 Highlight on our Instagram that breaks down FAQs, recommendations, resources, and research. We’ll continue to add to this as we learn more from public health and the scientific and medical communities.

We also recommend staying informed through reputable sources such as the CDC and WHO.

The Daily Synbiotic

Seed’s Daily Synbiotic combines 24 clinically-studied probiotic strains (not found in yogurt, most supplements, or fermented foods and beverages) with a non-fermenting prebiotic compound isolated and purified from Indian pomegranate.

It’s the first to take a Microbe-Systems Approach with strain-specific benefits beyond digestive health, including skin health, heart health, gut immune function, gut barrier integrity, and micronutrient synthesis. It’s also the first formulation to include strains that synthesize folate and increase production within the body.

The Daily Synbiotic is meant for humans ages 18+.

You are home to a community of 38,000,000,000,000 microorganisms (mostly bacteria) that live in and on you. They perform critical functions like digesting food, managing inflammation, and synthesizing key vitamins, metabolites and neurotransmitters. This is your microbiome.

However, modern living disturbed the balance of this ecosystem. Antibiotic overuse combined with alcohol, sugar, tobacco, disrupted sleep, city-living, decreased breastfeeding, stress, poor diet, and other environmental factors, have depleted the diversity and richness of our microbiomes and impacted our health.

This goes beyond simple digestive issues. The first of its kind, our Daily Synbiotic includes clinically-studied probiotic strains that deliver core benefits to the gastrointestinal system which, in turn, influence systemic health.

The Daily Synbiotic contains probiotic strains that have been clinically-studied to provide benefits around gastrointestinal function, skin health, heart health, gut immune function, gut barrier integrity, and micronutrient synthesis. You may access the strain-specific clinical studies associated with each benefit in our Reference Library.

Next-generation probiotics

A proprietary formulation comprised of 24 strains characterized at academic institutions and research partners in Italy, Spain, Belgium, US, and Japan. 23 of our strains are human-derived and one strain was isolated from fruit (screened against 400+ strains of the same species) specifically because it has clinically demonstrated the ability to help promote healthy cholesterol levels. Our benefits have been validated in 16 strain-specific, double-blind, placebo-controlled, published human studies as well as 13 in vitro/ex vivo mechanistic studies.

Nested Capsule Technology + Patented algae delivery system

Bacteria are fragile—they are sensitive to light, temperature, and moisture. In many cases, they hardly survive the trip from manufacturer to store shelf, much less your digestive process (think stomach acids and bile). We took care of this. Our exclusive nested capsule technology ensures bacteria stay alive and viable through digestion and make it to your colon, where their work begins. We use a patented algae delivery system to provide additional protection for our most sensitive strains. This also means there’s no synthetic or chemical coating, and that the Daily Synbiotic is shelf stable for 18 months and requires no refrigeration.

Yes.

The Daily Synbiotic is free from: Dairy • Gluten • Soy • GMOs • Binders • Fillers • Preservatives • 14 classes of allergens defined by European Food and Safety Authority (EFSA)

It adheres to the following diets: Vegan • Vegetarian • Ketogenic

The Daily Synbiotic does not contain genetically modified organisms, and as such, is classified as non-GMO.

However, as a company grounded in science, we also want to ensure that labeling our product as non-GMO doesn’t contribute to blanket fears and misunderstandings of GMOs in general. Just as we aim to steward the term probiotics, there are scientists and researchers working to steward the field of synthetic biology and bioengineering towards applications that can save many lives (i.e. insulin—which without genetic engineering we would not be able to meet the demand for) and ensure humanity’s survival on this planet, while protecting the planet itself (i.e. genetically engineered bacteria that can create biomaterials to replace plastic or produce biofuels affordably, efficiently, and sustainably).

Like bacteria, GMOs have faced a long and complex history. Like any industry or category, there are those who don’t have the consumer’s best interests in mind, but also those who will relentlessly push for us to use biotechnology responsibly, for the benefit of the planet and its people. Whatever your stance on GMOs, the only way forward is an open mind and open dialogue.

Yes, the Daily Synbiotic is safe to take during pregnancy and while breastfeeding, but as with all new changes during this time, we suggest that you speak with your physician.

Fun company fact: Seed Co-Founders Ara and Raja were introduced when Ara was pregnant. Her journey through pregnancy and breastfeeding (with Raja’s guidance and education) inspired their collaborative vision for Seed.

Just like with any new diet, product, or change, your body may experience a temporary acclimation period. In the first 3-5 days of taking your Daily Synbiotic, you may feel some gastrointestinal discomfort, abdominal tightness, mild nausea, or changes in your stool. This is very normal.

An immediate physiological reaction is a sign that our probiotics are viable and attuning to your system as they move through your gastrointestinal tract. Any discomfort should subside within the first one to two weeks.

As you begin Seeding, we suggest this acclimation protocol:

Day 1-3
Take 1 capsule daily.

Day 4
When you’re ready, increase to full dose of 2 capsules at once, daily.

We’re here for any questions—[email protected]

How to Use

Adults—take 2 capsules daily, all at once. Preferably on an empty stomach to limit exposure to digestive enzymes and bile salts.

2 capsules, daily.

Every individual’s body is different, and the benefits you ‘feel’ (reduced bloating or more regular bowel movements) are often just the most visceral ones.

You may feel results in as little as 24-48 hours due to localized benefits like improved digestion. Other longer term benefits like cardiovascular health and gut immune function may take longer, or you may not notice anything at all. That’s completely normal. As long as you continue your daily intake, those beneficial microbes are doing their work inside to program, sustain, and enhance your health.

Yes, the Daily Synbiotic is safe to take with other supplements.

We recommend taking the Daily Synbiotic on an empty stomach to limit exposure to digestive enzymes and bile salts. However, you know your body best—if it’s more comfortable for you to take with food, please feel free.

It’s safe to take more than the recommended dosage, though there is not necessarily any added benefit to do so.

It’s safe to take if expired, however, we only guarantee potency and efficacy up until the expiration date. If your product is expired, please let us know and we will replace it free of charge.

We don’t recommend this, as bacteria are sensitive to light. Our jar is designed to protect your Daily Synbiotic, so your capsules should be stored in it. Every first purchase comes with a complimentary travel vial, which holds 14 capsules (1 week’s worth), which is also safe for transporting your Daily Synbiotic on the go.

There’s no harm if you miss a day, or even if you miss a few. But for optimal results, daily intake is encouraged.

This is because our probiotics are transient microbes, which journey through your colon (where the majority of your microbiome resides) to activate systemic benefits through programmed interactions with your existing bacteria and your body. This is why continuous intake is important—it’s the clinically-studied dosage to optimize for the most impact.

The short answer is no. No refrigeration necessary.

It’s a question we receive often, since many probiotics are sold in the refrigerated section at grocery stores and retailers. However, contrary to perishable food products, refrigeration doesn’t mean ‘freshness’ or superiority. In fact, if a probiotic does not survive at ambient temperature outside of the refrigerator, it can reflect weak stability of the product, low viable organism count, or inadequate overages in formulation.

Our probiotic strains are stable at ambient temperature (up to 79° F). If your home is consistently warmer for extended periods, consider refrigerating in an oxygen tight container to avoid exposure to moisture.

Subscription

Yes. We believe that probiotics and prebiotics, alongside diet, nutrition, exercise, and lifestyle, are cornerstone tools to building foundational health. Clinical research shows that continuous, daily intake is the best way to get the most out of your synbiotic. By signing up for a subscription, you’ll easily be able to build the Daily Synbiotic into your routine.

But we want you to feel good about what you’re taking. That’s why we want you to try the Daily Synbiotic, risk-free for 30 days. You may also reschedule or cancel your subscription easily from your account at any time.

Your monthly subscription includes a 30-day supply of the Daily Synbiotic. Your first month’s shipment is your Welcome Kit. It includes a reusable glass jar holding your first month’s supply, some Seed reading materials, and a complimentary travel vial that holds a week’s worth of your Daily Synbiotic, so you never miss a day on the go.

Cool—you’ve met our sustainable refill system.

The planet is really important to us, so we’re constantly looking for materials that are sustainable and Earth-friendly, without sacrificing the safety and protection of your Daily Synbiotic. Our jars are made of glass, which is infinitely recyclable, but the less we put out there, the better. That’s why we ask you to keep your reusable glass jar and send you monthly refills instead.

All shipments after your first will come in a certified home-compostable, bio-based pouch that is oxygen and moisture resistant, while being planet-safe. It’s easy—just open the pouch and refill your jar.

In early May, we made a minor update to the prebiotic blend in our Daily Synbiotic—Scandinavian chaga and pine bark were removed to accommodate an increased dosage of our primary prebiotic, punicalagin (from Indian pomegranate). Our 24 strain probiotic formulation is still encapsulated in the Probiotic Inner Capsule, which is nested in the now-powdered Prebiotic Outer Capsule.

While you may notice small cosmetic changes in your refill capsules, this has no impact on our clinically-studied benefits, and results from our continued close work with the FDA as we move our Daily Synbiotic into upcoming clinical trials—the first will be conducted at Harvard Medical School – Beth Israel Deaconess to assess the clinical efficacy of our Daily Synbiotic in treating Irritable Bowel Syndrome (IBS), and the second under Health Canada approval to study the Daily Synbiotic and its impact on post-antibiotic recovery. These clinical trials reflect our continued commitment to R+D and deeper understanding and expansion of our products and their applications.

The prebiotic blend update also ensures we adhere to various international regulatory guidelines as we expand to a wider global community.

To start your Daily Synbiotic, simply visit seed.com/daily-synbiotic and proceed to checkout.

Our Daily Synbiotic is currently out of stock and will be available to ship in the next 6-8 weeks. You may preorder yours here. Please reach out with any questions—[email protected].

Yes—your monthly refills will continue to ship. We currently do not anticipate any interruptions to your subscription, but we will of course immediately notify you should anything change.

You inspire us—and we are honored to cover 15% of your subscription cost each month (for orders shipping to the US). To activate, simply navigate to checkout, then follow the prompts for a verification process through our partner, SheerID, to receive your unique code.

Should you have any questions or concerns about your verification status, kindly reach out to [email protected]. After verification, any questions about your Daily Synbiotic or your subscription can be directed to [email protected]—or find us on Instagram.

Apologies for any confusion—we’ve migrated to a new platform so we can better serve you (and your microbes). To ensure your existing account is synced with our new platform, kindly reactivate—this will allow you to manage your subscription, payment information, and shipment schedule.

Simply reactivate your account and follow the short prompts. You’ll only need to do this once. We’re here to help—[email protected] if you have any questions.

You may cancel your subscription in your account or by contacting SeedCare at any time. Sorry to see you go—we’ll miss you (and your microbes).

First, if you have a body, you have a microbiome. No matter your sex, gender, sexual orientation, or ethnicity, health is a human issue and health is inclusive.

Our email signup does not distinguish based on gender, but rather on biological sex. For context, there are anatomical differences between male, female, and intersex bodies and variances in the gut microbiomes of different sexes. There are even entirely different microbiomes such as the vaginal and penile microbiomes. While the strains in our Daily Synbiotic have been clinically-studied in heterogenous populations (both male and female) and would be safe and effective for all sexes, providing your sex helps us keep you apprised of research and future products in our pipeline that may be most relevant to you.

No worries, it happens! Just get in touch with us at [email protected] and we’ll ship you a new one right away.

Absolutely. Simply navigate to your account and reschedule your upcoming shipment for any date in the future. Once you do, we’ll automatically update any further monthly shipments.

Don’t forget to pack your travel vial. 😉

You’ll receive an order confirmation email after you sign up for your subscription, and a shipping confirmation email each month when your order is ready to ship. You may view all of this information in your account or by contacting SeedCare.

You may update your shipping and billing information in your account or by contacting [email protected].

Shipping + Billing

Yikes! So sorry that happened. For defective or damaged items, please reach out to SeedCare—[email protected]—and we’ll ship you a replacement immediately.

We expect to be able to start shipping Daily Synbiotic preorders in the next 6-8 weeks (June 2020). We will send you an email three days prior to shipment to give you plenty of time to update shipping or billing information, if needed.

You may see a payment authorization on your card after you preorder your Daily Synbiotic subscription. This is a common bank practice for handling debit and credit card transactions to ensure account authenticity.

You may also see a pre-authorization for your purchase just before shipping. This is a banking practice to authorize electronic transactions made with a debit card or credit card. If requested, the bank will hold the amount owed as unavailable until we clear the transaction (when your product ships), or until the hold falls off. Debit card authorization holds can fall off your account (thus rendering the balance available again) anywhere from 1-8 days after the transaction date depending on the bank’s policy. Credit card holds may last as long as 30 days, depending on the issuing bank.

If your order was declined, denied, or canceled, this preauthorization will clear on its own (depending on your bank, anywhere from 1-8 business days). If your order is successful, the preauthorization will turn into a charge once your order ships. If your order is delayed for any reason, the preauthorization may clear within a few days then come back as a charge once your order ships.

We do not have the capability to release the bank’s temporary hold on authorized funds so we cannot be held responsible for the policies of your banking institution regarding the holding of authorized funds. Kindly contact your issuing credit card company or bank directly for more specific information. Please reach out with any questions—[email protected]

Visa, MasterCard, American Express, Discover, and PayPal. We unfortunately cannot accept cash, checks, money orders, bitcoin, or hugs. 🙂

Shipping to the US: free

Shipping internationally: $10 flat rate (USD)

If you live outside of the US, after your first month you may continue with monthly refills shipped flat rate ($10 USD), or enroll in our Sustainable Transport Program for 90-day refills, billed every 3 months, shipped free.

You help us reduce shipping frequency and we cover your shipping (save $120 USD / year). Together, we can refill, not land-fill.

If for any reason you are not satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product less shipping, VAT, or duties—no questions asked. For all subsequent shipments, you may reschedule or cancel at any time in your account.

Shipping to the US: We are required to collect sales tax for orders shipping to the following states:

Arkansas
California
Colorado
Georgia
Hawaii
Illinois
Indiana
Iowa
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Nebraska
Nevada
New Jersey
New York
North Carolina
Ohio
Pennsylvania
Rhode Island
South Dakota
Utah
Vermont
Virginia
Washington
Wisconsin
Wyoming

All other states are currently tax-free.

Shipping internationally: We ship DDP, meaning duties and taxes are paid up front, at checkout. Our global delivery partner, Passport Shipping, built a state-of-the-art shipping calculator that estimates duties and taxes before you place your first order. We will recalculate duties and taxes monthly, for each refill package. Kindly note, the price will typically remain the same unless there has been a change in your country’s government policy.

Yes—we currently ship to:

United States (including PO Boxes, U.S. territories, and APO/FPO addresses)
Australia
Austria
Belgium
Bulgaria
Canada
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hong Kong
Hungary
Iceland
Ireland
Israel
Italy
Japan
Latvia
Lithuania
Luxembourg
Malta
Mexico
Netherlands
New Zealand
Poland
Portugal
Romania
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
United Arab Emirates
United Kingdom

You are billed each month when your subscription renews, using the payment method you have on file. This charge will occur approximately every 30 days, unless you cancel. You may view your next shipment date in your account.

We are a certified PCI DSS compliant service provider. This means we take your security very seriously and never disclose your personal identity or information with anyone. You can read our full Privacy Policy here.

We’ve conducted extensive heat testing on our Daily Synbiotic—after 10 days of constant, 24 hour, 100º F exposure (which is highly unlikely even in the heat of summer), our probiotic bacteria counts and viability exceeded the living cell counts stated on our label.

Depending on the temperature of your home (or where you are traveling), kindly follow the recommended storage guidelines.

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